{"id":3249,"date":"2026-04-14T17:27:12","date_gmt":"2026-04-14T15:27:12","guid":{"rendered":"https:\/\/www.spareparts365.com\/service-and-support\/expertise\/"},"modified":"2026-04-16T15:33:13","modified_gmt":"2026-04-16T13:33:13","slug":"expertise","status":"publish","type":"page","link":"https:\/\/www.spareparts365.com\/en\/service-and-support\/expertise\/","title":{"rendered":"Expertise"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width_css=&#8221;stretch_row_css&#8221; content_placement=&#8221;middle&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;{&#8220;css_padding_top_md&#8220;:&#8220;100px&#8220;,&#8220;css_padding_bottom_md&#8220;:&#8220;100px&#8220;,&#8220;css_padding_top_xs&#8220;:&#8220;100px&#8220;,&#8220;css_padding_bottom_xs&#8220;:&#8220;100px&#8220;}&#8221; el_class=&#8221;hg-blau&#8221; css=&#8221;.vc_custom_1776182575763{padding-top: 150px !important;padding-bottom: 150px !important;}&#8221; custom_css_response=&#8221;@media(max-width:767px){.vc_custom_1776182575763{padding-top:100px!important;padding-bottom:100px!important;}}@media(max-width:575px){.vc_custom_1776182575763{padding-top:100px!important;padding-bottom:100px!important;}}&#8221;][vc_column width=&#8221;1\/2&#8243; animation_type=&#8221;bounceInLeft&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;][vc_column_text css=&#8221;&#8221; el_class=&#8221;subhead weiss&#8221; css_params=&#8221;&#8221;]We are here for you![\/vc_column_text]<div class=\"porto-sicon-box headline-1 orange  wpb_custom_b29135b514df20cf3bdbf7820a3ed018 style_1 top-icon\"><div class=\"porto-sicon-top\"><div class=\"porto-just-icon-wrapper porto-sicon-img  porto-icon-9f5d1cfb45d27d96b50bf473aebba227\" style=\"font-size: 100px;\"><img decoding=\"async\" class=\"img-icon\" alt=\"Expertise\" src=\"https:\/\/www.spareparts365.com\/wp-content\/uploads\/2026\/04\/expertise-orange.svg\" width=\"0\" height=\"0\" \/><\/div><\/div><div class=\"porto-sicon-header\"><h1 class=\"porto-sicon-title\" style=\"\">Expertise<\/h1><\/div> <!-- header --><\/div><!-- porto-sicon-box -->[vc_column_text css=&#8221;.vc_custom_1776182539538{padding-right: 35px !important;}&#8221; css_params=&#8221;&#8221; el_class=&#8221;subhead weiss&#8221;]With over 20 years of experience in developing digital spare parts catalogs and service information systems, we know exactly what matters in practice. We were part of the development team at the market leader \u2013 and played a key role in shaping how modern systems work today. <\/p>\n<p>Today we apply this know-how specifically for our customers: <strong>pragmatically, solution-oriented and always with the clear goal of delivering working results<\/strong> \u2013 not just concepts.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; animation_type=&#8221;fadeInRight&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;][vc_single_image image=&#8221;3248&#8243; css=&#8221;&#8221; lightbox=&#8221;yes&#8221; zoom_icon=&#8221;yes&#8221; css_params=&#8221;&#8221; animation_type=&#8221;fadeInRight&#8221;][vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221; el_class=&#8221;xhidden&#8221;]<a class=\"btn-blau hash-scroll\" href=\"#support\">Support<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width_css=&#8221;stretch_row_css&#8221; content_placement=&#8221;middle&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;{&#8220;css_padding_top_md&#8220;:&#8220;100px&#8220;,&#8220;css_padding_bottom_md&#8220;:&#8220;100px&#8220;,&#8220;css_padding_top_xs&#8220;:&#8220;100px&#8220;,&#8220;css_padding_bottom_xs&#8220;:&#8220;100px&#8220;}&#8221; css=&#8221;.vc_custom_1776182082854{padding-top: 150px !important;padding-bottom: 150px !important;}&#8221; custom_css_response=&#8221;@media(max-width:767px){.vc_custom_1776182082854{padding-top:100px!important;padding-bottom:100px!important;}}@media(max-width:575px){.vc_custom_1776182082854{padding-top:100px!important;padding-bottom:100px!important;}}&#8221;][vc_column width=&#8221;1\/2&#8243; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;][vc_column_text css=&#8221;&#8221; el_class=&#8221;text-klein&#8221; css_params=&#8221;&#8221;]<\/p>\n<h2>Expertise<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1776183766112{padding-right: 35px !important;}&#8221; css_params=&#8221;&#8221; el_class=&#8221;headline-1&#8243;]What makes us special? <span class=\"highlight\">We don&#8217;t leave our customers alone.<\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; animation_type=&#8221;fadeInRight&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;][vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]<\/p>\n<p class=\"subhead\">We see ourselves as true partners on equal footing and support every project with personal dedication. From the initial idea to go-live \u2013 and far beyond. We stay involved, actively provide support, and ensure that everything runs smoothly.  <\/p>\n<p>Because we&#8217;re not theorists. We&#8217;re true pragmatists. And we&#8217;re only satisfied when our customers are. That&#8217;s a promise![\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width_css=&#8221;stretch_row_css&#8221; content_placement=&#8221;middle&#8221; disable_element=&#8221;yes&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;{&#8220;css_padding_top_md&#8220;:&#8220;100px&#8220;,&#8220;css_padding_bottom_md&#8220;:&#8220;50px&#8220;,&#8220;css_padding_top_xs&#8220;:&#8220;100px&#8220;,&#8220;css_padding_bottom_xs&#8220;:&#8220;50px&#8220;}&#8221; css=&#8221;.vc_custom_1776342640437{padding-top: 150px !important;padding-bottom: 50px !important;}&#8221; custom_css_response=&#8221;@media(max-width:767px){.vc_custom_1776342640437{padding-top:100px!important;padding-bottom:50px!important;}}@media(max-width:575px){.vc_custom_1776342640437{padding-top:100px!important;padding-bottom:50px!important;}}&#8221; el_class=&#8221;hg-grau&#8221; el_id=&#8221;support&#8221;][vc_column width=&#8221;1\/2&#8243; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221; animation_type=&#8221;fadeInLeft&#8221;][vc_column_text css=&#8221;&#8221; el_class=&#8221;text-klein&#8221; css_params=&#8221;&#8221;]<\/p>\n<h3>Support<\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1776185097422{padding-right: 35px !important;}&#8221; css_params=&#8221;&#8221; el_class=&#8221;headline-1&#8243;]We are here for you \u2013 (almost) around the clock[\/vc_column_text][vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221; el_class=&#8221;subhead&#8221;]Call us, send us an email, or use the <a class=\"hash-scroll orange\" href=\"#supportanfrage\">support request form<\/a>\u2026[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_row_inner animation_type=&#8221;fadeInRight&#8221; css_params=&#8221;&#8221;][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"porto-sicon-box  vc_custom_1776185125905  wpb_custom_6bd3ea43243bb56571d580d187f8d1d7 style_1 top-icon\"><div class=\"porto-sicon-top\"><div class=\"porto-just-icon-wrapper porto-sicon-img  porto-icon-9f5d1cfb45d27d96b50bf473aebba227\" style=\"font-size: 100px;\"><img decoding=\"async\" class=\"img-icon\" alt=\"Support kontaktieren\" src=\"https:\/\/www.spareparts365.com\/wp-content\/uploads\/2026\/04\/anruf.svg\" width=\"0\" height=\"0\" \/><\/div><\/div><div class=\"porto-sicon-description\" style=\"\">Feel free to call us. We&#8217;ll be happy to help you personally. <\/p>\n<p><a class=\"orange\" href=\"tel:0049918859959770\">+49 9188 599597 70<\/a><\/div> <!-- description --><\/div><!-- porto-sicon-box -->[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"porto-sicon-box  vc_custom_1776185133940  wpb_custom_6bd3ea43243bb56571d580d187f8d1d7 style_1 top-icon\"><div class=\"porto-sicon-top\"><div class=\"porto-just-icon-wrapper porto-sicon-img  porto-icon-9f5d1cfb45d27d96b50bf473aebba227\" style=\"font-size: 100px;\"><img decoding=\"async\" class=\"img-icon\" alt=\"E-Mail schreiben\" src=\"https:\/\/www.spareparts365.com\/wp-content\/uploads\/2026\/04\/schreiben.svg\" width=\"0\" height=\"0\" \/><\/div><\/div><div class=\"porto-sicon-description\" style=\"\">Write to us with your request. We&#8217;ll take care of it. <\/p>\n<p><a class=\"orange\" href=\"mailto:info@spareparts365.com\">info@spareparts365.com<\/a><\/div> <!-- description --><\/div><!-- porto-sicon-box -->[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width_css=&#8221;stretch_row_css&#8221; disable_element=&#8221;yes&#8221; el_class=&#8221;hg-grau&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;{&#8220;css_padding_bottom_md&#8220;:&#8220;100px&#8220;,&#8220;css_padding_bottom_xs&#8220;:&#8220;100px&#8220;}&#8221; css=&#8221;.vc_custom_1776342650448{padding-bottom: 150px !important;}&#8221; custom_css_response=&#8221;@media(max-width:767px){.vc_custom_1776342650448{padding-bottom:100px!important;}}@media(max-width:575px){.vc_custom_1776342650448{padding-bottom:100px!important;}}&#8221; el_id=&#8221;supportanfrage&#8221;][vc_column][vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3304-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"3304\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/3249#wpcf7-f3304-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3304\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3304-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form-grid\">\n\n  <!-- LINKE SPALTE -->\n\n  <div class=\"form-left\">\n    <label> Full name<span class=\"orange\">*<\/span><br>      <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n    <\/label>\n\n    <label> Company<span class=\"orange\">*<\/span><br>      <span class=\"wpcf7-form-control-wrap\" data-name=\"your-firma\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-firma\" \/><\/span>\n    <\/label>\n\n    <label> E-mail-address<span class=\"orange\">*<\/span><br>      <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n    <\/label>\n\n    <label> Phone<br>      <span class=\"wpcf7-form-control-wrap\" data-name=\"tel-783\"><input size=\"40\" maxlength=\"400\" minlength=\"4\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" autocomplete=\"tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-783\" \/><\/span>\n    <\/label>\n  <\/div>\n  \n\n  <!-- RECHTE SPALTE -->\n  \n  <div class=\"form-right\">\n    <label>Your support request<span class=\"orange\">*<\/span><br>      <span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n    <\/label>\n\n    <div class=\"acceptance\">\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-100\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-100\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and understood the \u00a0<a href=\"\/en\/privacy-policy\" class=\"link-orange\" target=\"_blank\">Privacy Policy<\/a>.*<\/span><\/label><\/span><\/span><\/span>\n    <\/div>\n\n    <input class=\"wpcf7-form-control wpcf7-submit has-spinner btn-kontaktformular\" type=\"submit\" value=\"Send inquiry\" \/>\n  <\/div>\n\n<\/div>\n\n<span id=\"wpcf7-69f3711a94c7d-wrapper\" class=\"wpcf7-form-control-wrap homepage-wrap\" style=\"display:none !important; 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