SpareParts365 GmbH is an innovative software company based in the Nuremberg metropolitan region that specializes in the creation of a spare parts catalog and service information system.
Introducing SpareParts365 GmbH
Our customized solution supports companies of all sizes. Our solution is designed for efficiency, user-friendliness and scalability. Our aim is to offer our customers real added value through state-of-the-art technology and customized service.
Why are we the experts?
With over 20 years of experience in the development of spare parts catalogs and service information systems, we have built up in-depth technical expertise.
As part of the team that played a key role in developing these systems for the market leader, we recognize the importance of providing detailed, accurate and user-friendly information. Our extensive market knowledge and technical skills make us the experts when it comes to developing customized solutions that meet our customers’ requirements.
SpareParts365
…is to provide our customers with outstanding service through innovative after-sales software solutions. We help companies to maximize customer satisfaction by providing them with tools to respond efficiently to customer enquiries, optimize support and build long-term customer relationships. Our goal is to improve the customer experience and thus sustainably increase the business success of our customers.
SpareParts365
…is to become the preferred partner for after-sales software solutions in Germany. We strive to develop innovative technologies and customized solutions that help our customers to revolutionize their after-sales processes. In doing so, we focus on quality, reliability and customer proximity in order to not only fulfil our customers’ expectations, but to exceed them.
What sets us apart
The values we live by
The satisfaction of our customers is our top priority. We actively listen, understand their needs and offer customized solutions to exceed their expectations.
We are committed to the highest standards of software development and customer service. Every product we deliver is thoroughly tested to ensure that it meets our customers’ requirements.
We stand by our word and always offer our customers reliable support. Our software solutions are robust and easy to use to ensure seamless utilization.
We constantly strive to develop new ideas and technologies that help our customers to optimize their after-sales processes and set themselves apart from the competition. Creativity and continuous improvement are part of our corporate culture.
Open and honest communication is important to us. We inform our customers about all steps and decisions in order to build a trusting relationship.
We take responsibility for our products and services. We are committed to sustainable practices and support our customers in achieving their environmental and social goals.
Certificates of SpareParts365 GmbH
Quality and Security
SpareParts365 GmbH is a member of the Bundesverband IT-Mittelstand. Membership enables us to expand our expertise, follow current industry trends and drive digitalization forward together with other medium-sized IT companies.
This enables us to support our customers even better and at the same time drive our own development in the dynamic IT market.
We have been certified…
- Software made in Germany Guarantees the highest quality standards and data protection in accordance with German guidelines.
- Software hosted in Germany Ensures data sovereignty and compliance with the EU General Data Protection Regulation (GDPR)
- Software made in Europe The BITMi seal of approval SOFTWARE MADE IN EUROPE is awarded to software that was developed in EUROPE.
- Software hosted in Europe The BITMi seal of approval SOFTWARE HOSTED IN EUROPE is awarded to products whose data and software are hosted in Europe, are therefore subject to European law and do not leave Europe.
Our national and international partners
We work closely with international sales partners and leading companies in the technical documentation industry. These partnerships allow us to offer our solutions worldwide while ensuring that we always meet the highest standards in the creation and delivery of technical documentation. Together, we offer you customized solutions that optimally meet your requirements.
