SpareParts365

Interactive electronic spare parts catalog (EPC)

Improve your spare parts management by using our interactive electronic spare parts catalog for sales and service: Reduce your costs, simplify your ordering process and increase your efficiency with our digital spare parts catalog system SpareParts365 – we offer tailor-made solutions for your requirements.

Mastering the new challenges!

For suppliers of high-quality technical products, the internet offers more than just advantages. Interested parties are now much better informed about alternative products, their technical data and evaluations. In order to continue to be successful in this environment, viable solutions must be found.

Approaches to meeting this challenge include deepening customer loyalty and extending the value chain over the entire product life cycle. Greater involvement in after-sales offers this opportunity!

Our Spareparts365 electronic spare parts catalog system gives your customers easy access to your spare parts and documents through its web store functionality as part of your after-sales service. You can optimally reach your existing customers and benefit from a stable source of income and high margins in after-sales.

Mastering the new challenges!

Technology

For suppliers of high-quality technical products, the internet offers more than just advantages. Interested parties are now much better informed about alternative products, their technical data and evaluations. In order to continue to be successful in this environment, viable solutions must be found.

Approaches to meeting this challenge include deepening customer loyalty and extending the value chain over the entire product life cycle. Greater involvement in after-sales offers this opportunity!

Our Spareparts365 electronic spare parts catalog system gives your customers easy access to your spare parts and documents through its web store functionality as part of your after-sales service. You can optimally reach your existing customers and benefit from a stable source of income and high margins in after-sales.

Key features

SpareParts365 3D spare parts catalog

SpareParts365 offers a wide range of functions that are ready for immediate use. Our solution is available both in the cloud and on-premise. It has been developed using the latest web technologies and is highly scalable. Perfect for SMEs and large companies.

Key features

A platform for service and spare parts

Key features

SpareParts365 3D spare parts catalog

A platform for service and spare parts

SpareParts365 offers a wide range of functions that are ready for immediate use. Our solution is available both in the cloud and on-premise. It has been developed using the latest web technologies and is highly scalable. Perfect for SMEs and large companies.

Efficient search

The right information in the right place at the right time. Find instead of search - to quickly and clearly identify the required spare part or display the associated service documents

Actuality

Update changes to parts lists, drawings or documentation quickly and easily. You and your customers always have access to the latest information.

Service information system

With SpareParts365, you provide comprehensive information, including technical specifications, images and documentation. This supports the work of the service technician effectively and efficiently.

Usability

The simple creation of content and user-friendly navigation in the catalog system, e.g. via hotspots in 3D and 2D drawings, make it easier to find the required parts efficiently.

Integration

Existing business processes such as Enterprise Resource Planning (ERP) or Customer Relationship Management (CRM) can be seamlessly connected with our plug-in interface.

Web shop for spare parts

With our integrated web shop for spare parts you can process inquiries efficiently. The simple inquiry and ordering process - just like in the B2C environment - allows you to retain existing customers.

Integrations and opportunities

SpareParts365 Integrationen, Anbindungen

SpareParts365 can be perfectly embedded in your existing IT infrastructure and connected to existing applications.

  • ERP, PLM or PDM systems supply data for parts lists and master data.
  • CAD or illustration tools generate graphical representations of assemblies and components, either in 2D or 3D.
  • Technical documentation, such as maintenance and repair instructions, can be integrated from any source.
  • E-CAD systems provide circuit diagrams as “intelligent PDFs”.
  • Single sign-on enables connection to existing user administration systems.
  • Embedding and existing portals or store systems can take place as an “iframe”, for example.
  • Data can be exchanged with the corresponding backend systems via web services for information on customer-specific prices and availability, as well as the transfer of inquiries or orders.

“Send us sample data! We'll show you what your catalog could look like.”

Wolfgang Moeser

For three decades, Wolfgang Möser was Head of Development at Fürth-based Docware GmbH, a market-leading company for electronic spare parts solutions, where his responsibilities included implementation, customizing and project management. Since the beginning of 2024, he has been Managing Director of SpareParts365 GmbH and is responsible for sales and consulting.

Customer Story

On the road to efficiency and innovation: the introduction of SpareParts365 at Gerhard Dücker GmbH & Co. KG

As an innovative market leader, Gerhard Dücker GmbH & Co. KG recognized the importance of spare parts management at an early stage and implemented an electronic spare parts catalog to support customers and spare parts sales. After the solution selected at the time was no longer being developed further, a replacement had to be found at short notice that could also cover the requirements that had been added in the meantime.

Kundenstory

Efficiency and innovation in spare parts distribution for satisfied customers and manufacturers

As an innovative market leader, Gerhard Dücker GmbH & Co. KG recognized the importance of spare parts management at an early stage and implemented an electronic spare parts catalog to support customers and spare parts sales. After the solution selected at the time was no longer being developed further, a replacement had to be found at short notice that could also cover the requirements that had been added in the meantime.

cover sheet Bachelor thesis Hr. Auth

Excerpt from the bachelor thesis

University of Applied Sciences

SpareParts365 as an example of an electronic parts catalog

For more than 35 years, Uth GmbH has been offering innovative solutions for the rubber industry all over the world. They do not limit themselves to the production of series machines, but also offer system solutions and individual special machines.

In order to be able to provide their customers with the corresponding original spare parts worldwide as quickly as possible in the event of damage, a bachelor’s thesis examined the extent to which the use of a ready-made spare parts catalog solution behaves in terms of system compatibility and scalability, costs and benefits. The aim was to derive a concrete recommendation for action for Uth GmbH.

only in german

University of Applied Sciences

SpareParts365 as an example of an electronic parts catalog

cover sheet Bachelor thesis Hr. Auth

Excerpt from the bachelor thesis

For more than 35 years, Uth GmbH has been offering innovative solutions for the rubber industry all over the world. They do not limit themselves to the production of series machines, but also offer system solutions and individual special machines.

In order to be able to provide their customers with the corresponding original spare parts worldwide as quickly as possible in the event of damage, a bachelor’s thesis examined the extent to which the use of a ready-made spare parts catalog solution behaves in terms of system compatibility and scalability, costs and benefits. The aim was to derive a concrete recommendation for action for Uth GmbH.

only in german

cover sheet Bachelor thesis Hr. Auth

Excerpt from the bachelor thesis

For more than 35 years, Uth GmbH has been offering innovative solutions for the rubber industry all over the world. They do not limit themselves to the production of series machines, but also offer system solutions and individual special machines.

In order to be able to provide their customers with the corresponding original spare parts worldwide as quickly as possible in the event of damage, a bachelor’s thesis examined the extent to which the use of a ready-made spare parts catalog solution behaves in terms of system compatibility and scalability, costs and benefits. The aim was to derive a concrete recommendation for action for Uth GmbH.

only in german

This is what our customers say!

We are delighted with the first-class experience we have had with SpareParts365. The customer service is outstanding, always helpful and extremely professional. SpareParts365 has managed to resolve our spare parts issues efficiently, saving us a lot of time and effort. We can recommend SpareParts365 without reservation - a truly reliable partner!
Johannes Schmidt
Head of spare-part department, ALGEMA-FIT-ZEL
For the spare parts supply of our service workshops, it is necessary to provide spare parts catalogs for our wagons. The challenge here is the numerous paper drawings from which functional spare parts catalogs for our wagons have to be created. Our service provider recommended SpareParts365 for this, as it met all the functional requirements, including the ordering function. After clarifying detailed questions and ensuring the subsequent connection to our IT systems, we were able to start implementation. We will now be able to provide a spare parts catalog for every wagon in the foreseeable future. It was an investment with a very positive effect."
Sandro Basso
Lead Marketing-Communication, MFD-Rail
With SpareParts365, we have the opportunity to offer our customers a fully-fledged spare parts catalog including an ordering function. The simple structure with a high level of functionality has convinced us, as it allows us to achieve results quickly. If you have any questions, you always have a competent contact person at your side. We have already successfully introduced SpareParts365 to customers and believe that more will follow."
Achim Schwarzkopf
Technical editor / CE representative / Technical illustrator, Schwarzkopf Grafik&Dokumentation
The decision to implement the "Spare Parts Catalog" project with SpareParts365 was exactly right. Thanks to the high level of technical expertise and the solution-oriented, flexible implementation strategy of SpareParts365 GmbH, the acceptance of the employees involved was evident from day one. Thanks to SpareParts365, we quickly achieved the project goal of an intelligent, self-maintaining spare parts catalog."
Jörg Bold
IT Project manager, Gerhard Dücker GmbH & Co. KG
For the spare parts supply of our service workshops, it is necessary to provide spare parts catalogs for our wagons. The challenge here is the numerous paper drawings from which functional spare parts catalogs for our wagons have to be created. Our service provider recommended SpareParts365 for this, as it met all the functional requirements, including the ordering function. After clarifying detailed questions and ensuring the subsequent connection to our IT systems, we were able to start implementation. We will now be able to provide a spare parts catalog for every wagon in the foreseeable future. It was an investment with a very positive effect."
Sandro Basso
Lead Marketing-Communication, MFD-Rail
We are delighted with the first-class experience we have had with SpareParts365. The customer service is outstanding, always helpful and extremely professional. SpareParts365 has managed to resolve our spare parts issues efficiently, saving us a lot of time and effort. We can recommend SpareParts365 without reservation - a truly reliable partner!
Johannes Schmidt
Head of spare-part department, ALGEMA-FIT-ZEL
With SpareParts365, we have the opportunity to offer our customers a fully-fledged spare parts catalog including an ordering function. The simple structure with a high level of functionality has convinced us, as it allows us to achieve results quickly. If you have any questions, you always have a competent contact person at your side. We have already successfully introduced SparParts365 to customers and believe that more will follow."
Achim Schwarzkopf
Technical editor / CE representative / Technical illustrator, Schwarzkopf Grafik&Dokumentation
The decision to implement the "Spare Parts Catalog" project with SpareParts365 was exactly right. Thanks to the high level of technical expertise and the solution-oriented, flexible implementation strategy of SpareParts365 GmbH, the acceptance of the employees involved was evident from day one. Thanks to SpareParts365, we quickly achieved the project goal of an intelligent, self-maintaining spare parts catalog."
Jörg Bold
IT Project manager, Gerhard Dücker GmbH & Co. KG

We will be happy to advise you!