SpareParts365 - The 3D spare parts catalog & service information system

Maximizing success through optimized after-sales service

A strong after-sales service is indispensable today. With SpareParts365, you can successfully implement your strategy. Our experienced team supports you to achieve sustainable success in spare parts sales and service.

what makes us different

SpareParts365 offers you...

100% digital documentation:

Optimize your processes with fully integrated, digital spare parts catalogs for fast and efficient provision of service information.

3D spare parts catalog:

State-of-the-art 3D visualizations enable precise identification and ordering of spare parts - for an improved user experience and fewer incorrect orders.

On-premise and subscription models:

Maximum flexibility for your IT infrastructure - use SpareParts365 locally or as a cloud solution, depending on your requirements.

Security and scalability:

Java-based, powerful and stable software that adapts to the requirements of companies of any size and grows with your business.

Centralized service information:

Provide your customers and technicians with access to all the necessary service information in one place to optimize the maintenance and operation of your products.

Outstanding service quality:

Our dedicated support team is always on hand to ensure that your processes run smoothly. From implementation to daily operation - we are there for you.

Spareparts365: Everything you need to manage spare parts and service information

Product overview

Spare parts catalog system

Modern user interface: User-friendly and customizable design for quick part identification. 3D visualizations and exploded views: Show your spare parts in a detailed 3D view or as exploded views. Automated ordering processes: Integration with ERP systems for seamless ordering.

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Service-Information-System (SIS)

Centralized service information: Provide your technicians and customers with all the service information they need digitally. Simple maintenance instructions: Step-by-step instructions and interactive troubleshooting help. Live updates: Update service information in real time to optimize maintenance processes.

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Editorial system for spare parts catalogs

Create and manage your spare parts catalogs easily and efficiently with our integrated, user-friendly editing system - without any programming knowledge.

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Areas of application of SpareParts365

SpareParts365 adapts flexibly to the specific requirements of a wide range of industries. We offer customized solutions to optimize spare parts catalogs and the provision of service information.

Mechanical and plant engineering

SpareParts365 optimizes spare parts documentation in mechanical and plant engineering, reduces downtimes and ensures quick access to all important service information thanks to 3D visualizations.

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Vehicle construction

Whether passenger cars or commercial vehicles - SpareParts365 optimizes spare parts documentation for manufacturers in the automotive industry. Thanks to a user-friendly editing system, you can quickly adapt and update your catalogs.

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Agricultural and municipal vehicles and construction machinery

SpareParts365 provides quick access to service information and spare parts. SpareParts365 helps to minimize downtimes and improve maintenance processes.

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Medical technology

In medical technology, the availability of spare parts and the reliability of maintenance are of paramount importance. Our solution guarantees you precise management of spare parts data and comprehensive service information to ensure the functionality of vital devices.

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Seamless integration into your existing system landscape

Integrations

ERP systems

SpareParts365 integrates seamlessly into ERP systems such as SAP, Oracle ERP or proALPHA.

PLM and PDM systems

SpareParts365 networks with PLM and PDM systems, such as Windchill, and optimizes central data maintenance.

Circuit diagrams

Our solution seamlessly integrates electrical, hydraulic and pneumatic plans from E-CAD, e.g. from EPLAN and E3.Series

CAD systems

SpareParts365 integrates CAD formats from CATIA, SolidWorks, NX, Solid Edge, Creo and AutoCAD, for 2D and 3D illustrations.

Discover the main features of SpareParts365!

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Success stories and customer testimonials

Customer story

On the road to efficiency and innovation: the introduction of SpareParts365 at Gerhard Dücker GmbH & Co. KG

As an innovative market leader, Gerhard Dücker GmbH & Co. KG recognized the importance of spare parts management at an early stage and implemented an electronic spare parts catalog to support customers and spare parts sales. After the solution selected at the time was no longer being developed further, a replacement had to be found at short notice that could also cover the requirements that had been added in the meantime.

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