Consultant

Digital Spare Parts & Service Information for Agricultural, Municipal, and Construction Machinery

Industry Agricultural, municipal, and construction machinery - agricultural machinery
Industry Agricultural, municipal, and construction machinery - Crane

Whether it’s fieldwork, construction, or municipal tasks – machinery must operate reliably and efficiently. Our platform ensures that spare parts are quickly available and maintenance processes run smoothly, so your machines remain operational at all times.

Convincing Features for Your Industry

Provide all information for the operation, maintenance, and repair of your products online in our portal. Now, you can equip your products with QR codes that link to this information. This ensures that all service-relevant data is directly available – and you save yourself the elaborate production of paper catalogs, which are rarely in the right place when you need them.

Mobile Availability

A vehicle can't always be repaired in the workshop. A harvesting machine needs to be operational again as quickly as possible. To facilitate this, service technicians can take the data needed for a repair with them on their mobile Windows notebooks, allowing them to work independently of an internet connection in remote areas

Help for Dealers

Your branches or dealers should be able to quickly and reliably find and order the necessary spare parts for their customers. As a manufacturer, you provide all the required information for this in the service portal.
Parts selection and ordering

Search via Serial Number

Lengthy searches for the correct spare parts catalog are avoided when the service technician is guided directly to the right catalog by entering a serial number. To do this, provide product-related catalogs or link to the appropriate catalog for the vehicle type.

Customer Story

On the Path to Efficiency and Innovation: The Introduction of SpareParts365 at Gerhard Dücker GmbH & Co. KG

As an innovative market leader, Gerhard Dücker GmbH & Co. KG recognized the importance of spare parts management early on and used an electronic spare parts catalog to support customers and spare parts sales. After the solution chosen at the time was no longer being developed, a replacement had to be found at short notice that could also cover the newly added requirements.

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