Medical technology industry

Digital Service Information and Spare Parts Management for Medical Technology

Medical devices must operate safely and reliably around the clock. Our solution provides a comprehensive platform for managing spare parts and service information to prevent failures and ensure patient safety

Interesting Features for Medical Technology

When a visit to the doctor or hospital is necessary, we want to be able to rely on the equipment used there, functioning safely and precisely. Therefore, service activities in the medical field are particularly demanding and must be supported with up-to-date and precise information.

Avoid Failures

In medical care, in addition to dedicated and competent staff, safe and reliable technology is crucial. This can be supported by proactive maintenance and rapid repairs. With service information available in an online portal, you create the necessary foundation for this.

3D Catalogs

By displaying it in a 3D model, the service technician can safely identify the required part and visualize its installation location. This significantly facilitates the procurement of the correct spare part.

Usage Verification

If a wear part needs to be replaced during a service call, it's helpful to check whether the same part is installed elsewhere in the device and should also be replaced there if sensible. With the usage verification feature in SpareParts365, the service technician can quickly and easily determine all installation locations of the part.

Let's talk about your requirements

customer service representative

Thank you very much for your feedback