Interactive electronic spare parts catalog (EPC)
Improve your spare parts management by using our interactive electronic spare parts catalog for sales and service: Reduce your costs, simplify your ordering process and increase your efficiency with our digital spare parts catalog system SpareParts365 – we offer tailor-made solutions for your requirements.
Mastering the new challenges!
For suppliers of high-quality technical products, the internet offers more than just advantages. Interested parties are now much better informed about alternative products, their technical data and evaluations. In order to continue to be successful in this environment, viable solutions must be found.
Approaches to meeting this challenge include deepening customer loyalty and extending the value chain over the entire product life cycle. Greater involvement in after-sales offers this opportunity!
Our Spareparts365 electronic spare parts catalog system gives your customers easy access to your spare parts and documents through its web store functionality as part of your after-sales service. You can optimally reach your existing customers and benefit from a stable source of income and high margins in after-sales.
Mastering the new challenges!
For suppliers of high-quality technical products, the internet offers more than just advantages. Interested parties are now much better informed about alternative products, their technical data and evaluations. In order to continue to be successful in this environment, viable solutions must be found.
Approaches to meeting this challenge include deepening customer loyalty and extending the value chain over the entire product life cycle. Greater involvement in after-sales offers this opportunity!
Our Spareparts365 electronic spare parts catalog system gives your customers easy access to your spare parts and documents through its web store functionality as part of your after-sales service. You can optimally reach your existing customers and benefit from a stable source of income and high margins in after-sales.
News
Seal of approval ‘Software made in Germany’ and ‘Software hosted in Germany’ for SpareParts365
Since the beginning of May 2024, our ‘SpareParts365’ software has been awarded the ‘SOFTWARE MADE IN GERMANY’ certificate and seal of approval by the Federal Association of IT SMEs.
Among other things, our team had to prove that all key steps in the production of the software take place in Germany, that the quality of the software is assured in Germany and that the user interfaces, documentation and service and support services for the end user are multilingual or available in German.
Solutions that guarantee long-term, reliable availability are extremely important to our customers. Our company is proud of the fact that we were also able to demonstrate the required future-proofing of the software.
In addition, we were able to have our SaaS offering certified with the ‘SOFTWARE HOSTED IN GERMANY’ seal of approval.
Among other things, we had to prove that data and software are hosted in data centres in Germany and that personal data, for example, does not leave Germany.
With these certificates, we want to put an ‘exclamation mark’ behind our values. We offer our customers future security, quality and transparency.
Key features
SpareParts365 offers a wide range of functions that are ready for immediate use. Our solution is available both in the cloud and on-premise. It has been developed using the latest web technologies and is highly scalable. Perfect for SMEs and large companies.
Key features
A platform for service and spare parts
Key features
A platform for service and spare parts
SpareParts365 offers a wide range of functions that are ready for immediate use. Our solution is available both in the cloud and on-premise. It has been developed using the latest web technologies and is highly scalable. Perfect for SMEs and large companies.
Efficient search
The right information in the right place at the right time. Find instead of search - to quickly and clearly identify the required spare part or display the associated service documents
Actuality
Update changes to parts lists, drawings or documentation quickly and easily. You and your customers always have access to the latest information.
Service information system
With SpareParts365, you provide comprehensive information, including technical specifications, images and documentation. This supports the work of the service technician effectively and efficiently.
Usability
The simple creation of content and user-friendly navigation in the catalog system, e.g. via hotspots in 3D and 2D drawings, make it easier to find the required parts efficiently.
Integration
Existing business processes such as Enterprise Resource Planning (ERP) or Customer Relationship Management (CRM) can be seamlessly connected with our plug-in interface.
Web shop for spare parts
With our integrated web shop for spare parts you can process inquiries efficiently. The simple inquiry and ordering process - just like in the B2C environment - allows you to retain existing customers.
Integrations and opportunities
SpareParts365 can be perfectly embedded in your existing IT infrastructure and connected to existing applications.
- ERP, PLM or PDM systems supply data for parts lists and master data.
- CAD or illustration tools generate graphical representations of assemblies and components, either in 2D or 3D.
- Technical documentation, such as maintenance and repair instructions, can be integrated from any source.
- E-CAD systems provide circuit diagrams as “intelligent PDFs”.
- Single sign-on enables connection to existing user administration systems.
- Embedding and existing portals or store systems can take place as an “iframe”, for example.
- Data can be exchanged with the corresponding backend systems via web services for information on customer-specific prices and availability, as well as the transfer of inquiries or orders.
“Send us sample data! We'll show you what your catalog could look like.”
For three decades, Wolfgang Möser was Head of Development at Fürth-based Docware GmbH, a market-leading company for electronic spare parts solutions, where his responsibilities included implementation, customizing and project management. Since the beginning of 2024, he has been Managing Director of SpareParts365 GmbH and is responsible for sales and consulting.
Customer Story
On the road to efficiency and innovation: the introduction of SpareParts365 at Gerhard Dücker GmbH & Co. KG
As an innovative market leader, Gerhard Dücker GmbH & Co. KG recognized the importance of spare parts management at an early stage and implemented an electronic spare parts catalog to support customers and spare parts sales. After the solution selected at the time was no longer being developed further, a replacement had to be found at short notice that could also cover the requirements that had been added in the meantime.
Customer Story
Efficiency and innovation in spare parts distribution for satisfied customers and manufacturers
As an innovative market leader, Gerhard Dücker GmbH & Co. KG recognized the importance of spare parts management at an early stage and implemented an electronic spare parts catalog to support customers and spare parts sales. After the solution selected at the time was no longer being developed further, a replacement had to be found at short notice that could also cover the requirements that had been added in the meantime.
Excerpt from the bachelor thesis
University of Applied Sciences
SpareParts365 as an example of an electronic parts catalog
For more than 35 years, Uth GmbH has been offering innovative solutions for the rubber industry all over the world. They do not limit themselves to the production of series machines, but also offer system solutions and individual special machines.
In order to be able to provide their customers with the corresponding original spare parts worldwide as quickly as possible in the event of damage, a bachelor’s thesis examined the extent to which the use of a ready-made spare parts catalog solution behaves in terms of system compatibility and scalability, costs and benefits. The aim was to derive a concrete recommendation for action for Uth GmbH.
only in german
University of Applied Sciences
SpareParts365 as an example of an electronic parts catalog
Excerpt from the bachelor thesis
For more than 35 years, Uth GmbH has been offering innovative solutions for the rubber industry all over the world. They do not limit themselves to the production of series machines, but also offer system solutions and individual special machines.
In order to be able to provide their customers with the corresponding original spare parts worldwide as quickly as possible in the event of damage, a bachelor’s thesis examined the extent to which the use of a ready-made spare parts catalog solution behaves in terms of system compatibility and scalability, costs and benefits. The aim was to derive a concrete recommendation for action for Uth GmbH.
only in german
Excerpt from the bachelor thesis
For more than 35 years, Uth GmbH has been offering innovative solutions for the rubber industry all over the world. They do not limit themselves to the production of series machines, but also offer system solutions and individual special machines.
In order to be able to provide their customers with the corresponding original spare parts worldwide as quickly as possible in the event of damage, a bachelor’s thesis examined the extent to which the use of a ready-made spare parts catalog solution behaves in terms of system compatibility and scalability, costs and benefits. The aim was to derive a concrete recommendation for action for Uth GmbH.
only in german
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