From November 8th to 19th, 2021, Europe’s largest industry meeting in the field of technical documentation will take place, the tcworld conference with the tekom fair. As in 2020, it will be held purely digitally. An important aspect of the technical documentation is documentation for after-sales service, especially spare parts catalogs. That’s why we will …
The electronic spare parts catalog used at Dücker for many years was to be replaced, as the associated software was no longer further developed and did not allow publication on the Internet. The old catalog comprised about 100 individual catalogs for the various product types. The core requirements were: Online publication of spare parts catalogs …
Modern After Sales Solution for Gerhard Dücker GmbH & Co. KG Read More »
Did you previously think that a service portal for your company could only be operated by your in-house IT department within your data center? Well – that was once upon a time… In the meantime, cloud solutions have “grown up” and are increasingly gaining acceptance in many areas. A number of software products are offered …
Did you know … – that the majority of manufacturers of high-quality industrial goods (e.g. machine builders) still do not provide a service portal with spare parts catalogs? Why is that so? There are many reasons, including: The topic is often part of the technical documentation and therefore (unfortunately) does not have a high priority …
SpareParts 365 now also supports the integration of 3D graphics in the electronic spare parts catalog. Use data available in the design department without intermediate steps for spare parts identification. You can do without the manual creation of 2D graphics. Your users do not need any additional software components to display 3D graphics in the …
At our virtual exhibition stand we will present SpareParts 365, our innovative solution for electronic spare parts catalogs, and answer your questions. Of course free of charge and without obligation for you. Take the opportunity to get to know our software and us better. Experience live how SpareParts 365 improves your spare parts and service business – …
